What is the timeframe in which schools must hold a resolution meeting after receiving a complaint?

The timeframe in which schools must hold a resolution meeting after receiving a complaint is 15 days. This requirement is established to ensure that concerns regarding a student’s educational experience are addressed promptly and that parents and schools have an opportunity for discussion. The resolution meeting serves as an important step in the special education dispute resolution process, allowing both parties to come together to find a mutual understanding and hopefully resolve the issues before they escalate further. By initiating this meeting within 15 days, schools and families can work collaboratively to address and remedy issues related to a student's Individualized Education Program (IEP) or any other concerns, ensuring that the student's educational needs are met effectively.